We Walk it like We Talk it
Onboarding Call
The foremost thing in a healthy business relationship is expectations management. We will discuss with you your brand’s strengths and weaknesses, assemble a work plan and help you be the best that you can be.
Strategy Planning
This is the part where we get super clear on how we’ll make you money! We internally map out the big picture before we make a single change. Because we will have already conducted an audit of your current listing, competition and assets to find all your gaps and opportunities.
Competitor Analysis
Our business decisions are based on analyzing your competition - what ticks for them and what are their weaknesses that your brand can exploit. After all, the best place to open a new hotel is not where there isn’t one, but where there’s a mediocre one.
Brand Presentation
Building an Amazon storefront for your brand that is aligned with your brand identity is a must in our marketing philosophy. A one-stop Amazon custom made storefront allows both vendors and sellers to create a wholesome shopping experience for the customer. Amazon’s feature “Dynamic insights” will let you extract specific storefront data that will help enhance revenue and pinpoint your marketing strategies.
Image & Video
A picture is worth a hundred words they say. Choosing the best photos from your brand’s product gallery or even creating new ones with the help of our amazing product photography partner is of vital importance when it comes to increasing your online sales.
Product Message
We go over each of your brand’s product descriptions and maximize their effectiveness by editing or rewriting them. Using perfectly put words to deliver a sale online is one of the most important aspects of E-commerce. We pride ourselves on being very good at this online art.
Rating & Reviews
Shoppers tend to check store and product reviews 87% of the time before deciding on making a purchase. We specialize on maximizing the number of positive reviews your brand gets and minimizing the effect of the negative ones.
Customer Insights
Continuous communication with our customers is crucial for their brands success. We research, ask and listen to your comments, questions and suggestions. We also listen to your competitors’ customers in order to better understand what they like or dislike and implement all of this information to help keep your business grow.
Product Discovery
We maximize customer exposure to your brand’s products, depending on your vision and capacity, by listing optimization, smartly implemented sponsored ads and other various sources of traffic.
Customer Support
Every single question, chat conversation, comment, or review needs to be answered in no time for your customers’ best experience. We do it all for you and with you to guarantee optimized customer support. When your clients are happy, you’re happy and therefore we are super happy!
Mobile Optimization
85% of Amazon shoppers are using the app in their mobiles, Amazon is literally in the palm of their hands. We make your brands’ mobile page fit wonderfully for your customers and create the best mobile shopping experience for them.
Reporting & Ongoing Support
We provide bi-weekly reports on key metrics plus ongoing strategic support for all things related to the digital presence of your business. Keeping our eyes on the ball in order to predict and control fluctuations in your brands’ consumer behaviour.
